OVERVIEW

Austella Prime Consulting is Glanville Group’s dedicated strategic and management consulting subsidiary. We work with organisations at critical inflection points — whether they are embarking on a major transformation, navigating a merger or restructure, scaling their operations, responding to regulatory change, or seeking to unlock latent organisational potential.

Our consulting model is grounded in a simple belief: that the most valuable advice combines technical rigour with human understanding. Strategy without implementation is just aspiration. Change without people is just disruption. Austella Prime integrates strategic thinking, change management expertise, corporate governance insight, and operational knowledge to deliver consulting that actually moves organisations forward — durably and sustainably.

Led by a seasoned business administrator with executive experience across corporate affairs, HR leadership, organisational lifecycle management, and change management, Austella Prime brings both the frameworks and the emotional intelligence needed to lead organisations through complexity.

Core Practice Areas

Change is inevitable. Effective change management is rare. Austella Prime Consulting's change management practice is built on the premise that lasting organisational change requires more than new systems or structures — it requires winning the commitment of the people who must make it work

Our approach draws on internationally recognised methodologies including Prosci/ADKAR, Kotter's 8-Step Change Model, and Lean Change Management, adapted to the specific cultural, operational, and strategic context of each client organisation.

Change Management Services:

  • Change Readiness Assessment — We begin every engagement with a structured assessment of organisational readiness: stakeholder mapping, change impact analysis, cultural diagnostics, resistance identification, and leadership alignment review. This assessment forms the foundation for everything that follows.
  • Change Management Strategy & Planning — Development of a comprehensive change management strategy including communication plans, engagement strategies, training needs analysis, sponsor roadmaps, and key performance indicators for adoption.
  • Stakeholder Engagement & Communication — Design and execution of stakeholder engagement programmes — including targeted communication campaigns, town halls, workshops, one-on-one briefings, and ongoing feedback mechanisms — to build awareness, understanding, desire, and commitment to the change.
  • Leadership Coaching & Sponsor Development — Equipping senior leaders and change sponsors with the skills, tools, and confidence to lead their teams through change effectively — including managing resistance, delivering difficult messages, and modelling desired behaviours.
  • Training & Capability Building — Design and delivery of role-specific training programmes to equip employees with the knowledge and skills needed to succeed in the changed environment — including e-learning, facilitated workshops, coaching, and on-the-job support.
  • Transition & Cutover Management — Detailed planning and management of the operational transition from current state to future state — including cutover sequencing, contingency planning, hypercare support, and escalation management during the critical go-live period.
  • Adoption Measurement & Sustained Change — Post-implementation measurement of adoption, utilisation, and benefit realisation. Identification of areas where adoption is lagging and targeted interventions to close gaps. Support for embedding change into culture, processes, and systems so it becomes the new normal.
  • Organisational Resistance Management — Specialist capability in identifying and managing resistance — a critical but often overlooked element of successful change. We develop targeted strategies to address different forms of resistance — from active opposition to passive non-engagement — with empathy, evidence, and effectiveness.

Industries We Support for Change Management:

Mining and resources organisations implementing new operating models, technology platforms, or safety cultures. Construction firms merging, restructuring, or scaling project delivery capability. Oil & gas operators transitioning to new regulatory regimes, digital systems, or operational structures. Professional services and corporate organisations undertaking workforce transformation, culture change, or strategic repositioning.

The way an organisation is structured — its roles, reporting lines, decision-making processes, and culture — has a profound impact on its ability to execute strategy and serve its clients. Austella Prime helps organisations design structures that are fit-for-purpose, efficient, and aligned with strategic intent.

  • Organisation Structure Design & Redesign — Development of operating model options, evaluation against strategic criteria, and implementation support for new structures.
  • Role & Responsibilities Clarification — Role profiling, position description development, RACI mapping, and decision-rights frameworks that eliminate duplication and ambiguity.
  • Workforce Planning — Strategic workforce planning to ensure the organisation has the right people, with the right skills, in the right roles, at the right time.
  • Culture Assessment & Development — Diagnostic tools and facilitated programmes to understand organisational culture, identify gaps between current and desired culture, and develop actionable culture change programmes.
  • Performance Management Framework Design — Development of performance frameworks that connect individual objectives to organisational strategy, and create accountability for results.

Strong governance is not a constraint — it is a competitive advantage. Austella Prime helps organisations build governance frameworks that are robust, transparent, and proportionate to the complexity and risk of the business.

  • Corporate Governance Framework Development — Design and implementation of board governance structures, committee charters, delegations of authority, and governance policy suites.
  • Corporate Affairs Strategy — Development of stakeholder engagement, reputation management, and corporate communications strategies that protect and build organisational credibility.
  • Company Secretarial Support — Practical support with company secretarial functions including board meeting preparation, minute-taking, regulatory filings, and compliance calendar management.
  • Regulatory Compliance Advisory — Guidance on navigating complex regulatory environments in Australia and Nigeria — including licensing requirements, reporting obligations, and maintaining compliance across multiple jurisdictions.

People are any organisation's most important asset — and the most complex to manage well. Austella Prime's HR advisory practice draws on deep experience in HR leadership and organisational lifecycle management to help clients make better decisions about their people.

  • HR Strategy Development — Alignment of HR strategy with business strategy to ensure people practices support organisational goals.
  • Talent Acquisition & Retention Strategy — Development of employer value propositions, recruitment strategies, onboarding frameworks, and retention programmes.
  • HR Policy & Procedure Design — Development of compliant, practical HR policy suites covering the employee lifecycle — from recruitment through exit.
  • Employee Relations Advisory — Support with managing complex employee relations matters, including disciplinary processes, grievance management, and industrial relations.
  • HR System & Process Review — Assessment of current HR systems and processes against best practice, with recommendations for improvement and implementation support.

For organisations facing complex strategic challenges — new market entry, business model transformation, competitive repositioning, or major investment decisions — Austella Prime provides rigorous, evidence-based strategic advice.

  • Business Strategy Development — Facilitation of strategy development processes, including environmental scanning, competitive analysis, scenario planning, strategic option development, and strategic plan documentation.
  • Business Case Development — Preparation of comprehensive business cases for capital investment, new service development, market entry, or technology adoption.
  • Operational Excellence Reviews — Assessment of operational performance against benchmarks, identification of improvement opportunities, and development of operational improvement roadmaps.
  • Business Continuity Planning — Development of business continuity and disaster recovery plans that ensure organisational resilience in the face of disruption.